Are your classes for all levels? What if i can’t do everything?
Yes Fit House New York classes are for all ability levels. From the competitive athlete, to the avid fitness enthusiast interested in cross training or changing their fitness routine, to the novice focused on becoming healthier. We will help you modify as needed based on your current fitness level. We believe in challenging your mind, body and soul to help you change from the inside out.
What should I bring?
Please make sure to bring water and a towel to all classes and if you are going to take an indoor cycling class our World Class Stages SC3 bikes can accommodate a sneaker or an SPD Cleat. (no Look, Delta cleats. Water is available for purchase through vending machines.
Where are you located?
Fit House New York is located inside the House of Sports, 1 Elm St Ardsley, NY.
Our Group Training Classes are located on the 3rd floor Turf on the section located furthest away from the elevator.
Our Indoor Cycling Classes are located on the 2nd floor.
Do you have locker rooms?
No there are no locker rooms or shower facilities available at House of Sports.
Our Cycling studio is compact and designed for you and the bikes only. Let’s keep the areas around the bikes clear of potential tripping hazards. We have a separate studio in which personal items can be kept.
Our turf field is to be cleared of all bags so as not to prevent potential hazards while training. All personal items can be left on the bleachers right outside our turf space.
Is there an age requirement for classes?
You must be 14 years or older to take an Indoor Cycling class and 16 or older to take a Group Training Class. If you are under 18 years old, we’ll need your parents to sign a consent form in person in studio and your parents to attend or be present on site while in class.
Can i take a class if i’m pregnant?
We have many pregnant participants and love seeing them; however, we highly recommend you check with your healthcare provider for their advice before taking a class with us.
Do you provide childcare in the studio?
We do not have childcare available.
What type of indoor cycling bikes do you have?
Fit House New York is equipped with 25 state of the art, world class Stages SC3 bikes. Our bikes measure power, rpm, distance, speed, calories, and heart rate.
In addition to the bike consoles our cycling classes incorporate the use of Performance Metrics through the Stages Flight Software System. Fit House New York is currently one of the only studios in the New York area to utilize the Stages Flight System.
Don’t want to be on the board – not a problem. We can remove your bike from the board in an instant at any point in time!
Group Training Heart Rate Technology
Our Group Training Classes feature the use of Performance IQ Heart Rate Monitoring System. With our Group Training classes you will experience how exercising at different heart rate intensities is the best way to improve. Classes are designed to keep your heart rate in a target zone with the goal of burning more calories and maximizing your workout.
Our Performance IQ System pairs with over 60 different ANT+ heart rate belts. All clients receive comprehensive post-workout emails outlining your class performance in terms of heart rate, heart rate training zones and caloric expenditure
How do I book a class?
Reservations are required to participate in Fit House classes. No walk-ins allowed.
7-day advance booking opens every Sunday at 12 PM, and sessions will only be available to advance book for the subsequent 7 days, Tuesday – Monday and close one hour prior to class start time.
Sign up is easy! Go to the “Log in/Sign up” button on the top right of our website, and follow instructions for completing your profile.
How do I cancel a class?
PLEASE CANCEL AT LEAST 4 HOURS IN ADVANCE OF YOUR SCHEDULED CLASS TIME TO AVOID LOSING YOUR CLASS CREDIT.
Late cancellations and no shows will result in a forfeiture of a class credit in your account.
To early cancel a class, please log into your account and click the early cancel button.
Unlimited Memberships will be assessed a cancellation fee of $20 per incident for any late cancellations or no shows.
How does the waitlist work?
PLEASE PURCHASE A CLASS OR PACKAGE BEFORE SIGNING UP ON THE WAITLIST. If you are moved off the Waitlist into a class and don’t have any class credits, a single class pass will be automatically charged to your credit card on file to hold the reservation.
If your preferred class time is completely booked, we definitely recommend placing yourself on the Waitlist. As spots open up, they are assigned to Waitlisted clients in the order in which they are registered on the Waitlist.
**PLEASE NOTE: We assume you will want to attend every session you are Waitlisted for, and it is entirely your responsibility to monitor all your reservations, including your Waitlisted ones. The wait list window is locked 2 hours prior to class start-time.
If a spot becomes available, you will receive notification from Fit House via email confirming your automatic enrollment. If you are still on the Waitlist and have not moved off it at the start of class, your class credit remains in your account. If you are no longer interested in a class for which you are on the Waitlist, please promptly remove yourself from it either online to avoid losing your class credit (should you be moved into the class).
Arrive on Time
We ask that you arrive at least 10 minutes BEFORE your scheduled class start time. If you arrive late, we may give your bike or spot away to someone else which would be a huge bummer (except to the person who fills your spot).
Stay for the Whole Class
Unless an unforeseen emergency forces you to leave early we ask that you please stay for the entire class. An early departure is a distraction for the rest of class and can drain the energy of everyone else. If you need to leave early please let your coach know before class.
Cell phones are a big NO NO in our classes, as it is distracting to the coaches as well as the other participants in class. This time is for YOU to turn off and unplug. So please do yourself and the rest of us a huge favor and turn off your phone, switch it to silent mode, put it away in your bag or just leave it in your car.
Don’t be that person. We are all here to have fun and get in an awesome workout. If you are able to hold a conversation during your workout we guarantee you are not working hard enough. However, we do love and encourage you to chat before and after class or during class breaks.
Our classes typically become a major sweat-fest, and we are all likely to be drenched and stinky by the end. An ounce of prevention can minimize the stench. Wear fresh, clean clothes not yesterday’s smelly workout attire to class along with a healthy dose of deodorant or antiperspirant. Please do not douse yourself in heavy perfume or cologne to try to mask the scent of old sweat. That only makes things worse. We ask that you wipe down your bike after indoor cycling classes and that you become part of our community by helping clean up the turf space after our group training classes.
Good Vibes Only
We all have bad days but now you are here to let go and get a great workout so let’s all leave our negative attitudes out in the parking lot. A bad attitude sucks away the life and energy of those around you. Fit House New York classes are all about a team workout. We suffer together, sweat together and celebrate each other’s successes. We won’t tolerate bullies and check our egos at the door. Our community is one where we all work together to support, encourage, motivate and raise each other up.
Clean up after yourself
No one wants to climb onto a bike or equipment that’s dripping with your sweat—or to have to clean it themselves. We have disinfecting wipes located in the cycle room so please grab a couple and wipe down your bike’s handlebars, seat, and knobs after your ride and make sure to bring your towels to all class to wipe down equipment after your use.
Terms and Conditions
Class reservations cannot be interchanged
If you are scheduled for one class and also receive a spot from a Waitlisted class, please cancel one of them at least 4 hours prior to the class start time to avoid being double charged. If you are scheduled for a class that you cannot attend and it is past the 4-hour cancellation window, you forfeit that class credit and are not allowed to switch to an opening in another class or Waitlisted class in the hopes of saving that credit.
Should any last-minute spots open up prior to the start of class, we will contact you via email or text to see if you can make the class.
Purchase & refund policy
Class and Coach assignments are subject to change. Pricing and package expiration dates are subject to change without notice. Class packages are non-transferable and non-refundable.
Single classes expire 30 days from date of purchase. 5 class packages expire 2 months from date of purchase. 10 class packages expire 6 months from date of purchase. Monthly unlimited classes require a minimum of a 2 month commitment and require a notice of 30 days to cancel.
Medical freeze policy
If you have an existing class package and an extenuating injury or medical condition arises that prevents you from attending Fit House, we are able to freeze your package, so long as you provide an appropriate doctor’s note indicating the length of time you are advised not to partake in intense physical activity. To initiate the freeze, please email your request and attach your doctor’s note to firstname.lastname@example.org
Waver & Release
By signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment (individually and/or collectively, the “Classes and Facilities”) of Fit House New York and its subsidiaries, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in indoor cycling and exercise equipment in association with the Classes and Facilities. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You also acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff. If in the subjective opinion of the Fit House New York you would be at physical risk participating in Classes, you understand and agree that you may be denied access to the Classes and Facilities until you furnish Fit House New York with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Fit House New York concerns and stating that Fit House New York concerns are unfounded. In consideration of being allowed to participate in and access the Classes and Facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) release, indemnify, and hold harmless Fit House New York, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Classes or use of the Facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Fit House New York’s Classes and Facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using Fit House New York’s Classes and Facilities, and should not be participating in any Classes.